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SensDesk.com Monitoring Software Access

SensDesk.com by HW Group Offers Remote Monitoring

SensDesk.com, a paid service from HW Group, provides a premium solution for remote monitoring of all devices and sensors. As an online public portal service (SaaS), it enables a central overview of all values and offers features such as alarms, reports, and integration into the open API. Only HW Group products can be connected to this service.

Interested users can start with a one-month trial account before choosing one of the annual subscription plans. Below, we take a detailed look at these plans and show how they can support your business in various industries.

SensDesk.com 5D Alerts Subscription – Ideal for Small Businesses

The SensDesk.com 5D Alerts plan is perfect for small businesses or startups looking for a simple yet effective monitoring solution. With a limit of 5 devices and one user account, this plan provides a solid foundation. The main features include:

  • Device limit: 5 devices
  • User limit: 1 user
  • Email notifications: Available
  • SMS/voice calls (monthly limit): 40 (3 cents each)
  • Email notifications: Unlimited
  • Data storage (days): 30 days
  • PDF reports and multigraphs: 1
  • Open API (SNMP, XML): Available
  • HWg Monitor – mobile app: Available
  • Price/year: €157.90

This plan is especially suitable for getting started, for example in small offices or retail stores, and offers unlimited email notifications as well as 30 days of data storage. The price of €158 per year makes it a cost-effective choice.

SensDesk.com 10D Log Subscription – Perfect for Growing Businesses

For growth-oriented teams, the SensDesk.com 10D Log plan is ideal. With capacity for 10 devices and 2 user accounts, it supports business expansion. The details are:

  • Device limit: 10 devices
  • User limit: 2 users
  • Email notifications: Available
  • SMS/voice calls (monthly limit): 75 (5 cents each)
  • Email notifications: Unlimited
  • Data storage (days): 365 days
  • PDF reports and multigraphs: 2
  • Open API (SNMP, XML): Available
  • HWg Monitor – mobile app: Available
  • Price/year: €515.40

The 365-day data storage and 75 SMS/voice calls per month provide flexibility, especially for medium-sized companies in logistics or manufacturing. The price of €515 is justified by the extended features.

SensDesk.com 25D Alerts & Log Subscription – The Complete Solution for Large Enterprises

For large organizations with complex requirements, the SensDesk.com 25D Alerts & Log plan is the best choice. With 25 devices and 3 user accounts, it offers comprehensive possibilities:

  • Device limit: 25 devices
  • User limit: 3 users
  • Email notifications: Available
  • SMS/voice calls (monthly limit): 100 (7 cents each)
  • Email notifications: Unlimited
  • Data storage (days): 730+ days
  • PDF reports and multigraphs: 5
  • Open API (SNMP, XML): Available
  • HWg Monitor – mobile app: Available
  • Price/year: €1,308.80

With over 730 days of data storage and 5 reports, this plan is ideal for industries such as data centers or pharmaceutical companies. The price of €1,309 reflects the extensive features.

SensDesk.com is versatile and protects against issues such as water damage in hotels or construction defects. It is used in BTS stations, data centers, schools, smart cities, wine shops, and more. The service detects power or internet outages and provides timely alerts, whether by SMS or voice calls. Long-term storage of measured values and the ability to view data from anywhere make it indispensable.

Why pay for the portal?

  • All device, sensor, and alarm trigger settings are managed centrally.
  • Detection of power or internet failures with corresponding alarms.
  • Features such as SMS/voice call alarms, graphs/multigraphs, PDF reports, product filtering, and the open API (XML, SNMP) for all sensors.

Special features:

  • The number of devices is limited by the plan, but not sensors, DI, or DO.
  • The price combines the number of devices and portal services.
  • Graphs show sensor data, multigraphs combine different values.
  • Relay outputs (DO) can be controlled manually or by action.
  • In case of alarms, calls or SMS are sent; CSV/PDF reports are available.
  • Multiple users can operate as a team; the open API offers SNMP/XML access.
  • The HWg Monitor app visualizes all sensors; remote firmware updates are possible.
  • Over 30 devices and 50 sensors/detectors are supported, connected via LAN/WiFi, GSM/LTE, or NB-IoT.

Data storage includes a 730-day history, with the plan paid for one year, even when receiving new data via the portal. The number of sensors is limited only by the physical capacity of the devices, which provides flexibility. The integration of the HWg Monitor app and the open API enables seamless connectivity.

Whether you run a small business or a large company in industry, logistics, or healthcare, SensDesk.com offers the right solution with its 5D, 10D, and 25D plans. With central management, alerts, and long-term data storage, it maximizes efficiency and control. Choose the plan that fits your needs and benefit from reliable monitoring.

Datasheets
Datasheet 1

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Datasheet 1 (1.66 MB)

License & Service:

  • License type: SaaS (Software as a Service)
  • Typical use: Global monitoring service
  • Price: From €12 / month
  • Availability: 30-day trial available

Devices & Sensors:

  • Number of monitoring devices: 5 / 10 / 25 / more (depending on plan)
  • Number of sensors: Unlimited
  • Supported devices: Over 30 different HW Group product types
  • Supported sensors: Over 70 different sensors/detectors
  • Connection types: LAN, WiFi, GSM, LTE, NB-IoT

Data History & Storage:

  • Data storage: 30 / 365 / 730 days (depending on plan)
  • Data export: XLS, CSV, PDF, JPG, SVG and other formats
  • Automatic updates: Yes

Alerting & Notifications:

  • Basic + Advanced Alerting
  • SMS alerts (SMS-GW + Twilio Service)
  • Phone alerts (SMS-GW + Twilio Service)
  • Email notifications
  • Alert escalation and logging

Dashboards & Reports:

  • PDF reports: 1 / 2 / 5 / more (depending on plan)
  • Dashboards: 1 / 2 / more (depending on plan)
  • Multigraphs: 1 / 2 / 5 / more (depending on plan)
  • Customizable user interface

Control & Automation:

  • Remote output control: Web + actions
  • Actions: Email, SMS, set output, SNMP trap
  • Automatic response to alarms
  • Manual output control

API & Integration:

  • Open API: SNMP, XML
  • Supported protocols: SNMP, XML
  • Own SMTP server possible
  • Can be operated in private networks

Users & Teams:

  • Number of teams: 1
  • Users per team: 1 / 2 / 3 / more (depending on plan)
  • Customization options: Yes
  • Multilingual support via 3rd party provider

Special Features:

  • HWg Vodafone NB support: Automatic
  • Device migration (forward): Available
  • On-premise installation: Possible
  • Automatic updates and upgrades

Manufacturer information:

HW group s. r. o.

Rumunská 26

Prague, 120 00
Czech Republic

Phone: +420 222 511 918

Email: sales@hwg.cz

Responsible person:

Didactum® Security GmbH

Marsweg 17

48163 Münster
Deutschland

Fon: +49 - 2501 - 9 78 58 80

Email: info@didactum-security.de

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