FAQ – Frequently Asked Questions about Didactum Monitoring Products and Sensors

1. What are Didactum Monitoring Systems and what are they used for?

Didactum Monitoring Systems are professional monitoring solutions for technical and server rooms, data centers, industrial facilities, or sensitive infrastructures. They provide continuous monitoring of environmental parameters such as temperature, humidity, smoke, water leaks, voltage, and many other factors. This allows you to respond early to critical conditions and avoid outages or damage.

2. Which sensors can be connected to Didactum Monitoring Systems?

Didactum offers a wide range of sensors, including temperature, humidity, smoke, water, motion, and door contact sensors. In addition, there are CAN bus sensors for longer distances and more complex applications. The sensors are simply connected via plug-and-play and are automatically detected by the system.

3. How are sensors calibrated?

Many Didactum sensors, such as temperature and humidity sensors, are factory-calibrated and ready for immediate use. If recalibration is necessary, it can be performed via the monitoring system's web interface. A step-by-step guide can be found in the respective quick guide or in the download section of our shop.

4. How can I reset my Didactum Monitoring System to factory settings?

Resetting to factory settings is usually done via the web interface in the "System" or "Settings" section. Alternatively, some models have a hardware reset button on the device. Please note that all individual configurations and stored data will be deleted. A detailed guide can be found in the quick guide or in the support section.

5. How are cameras connected to Didactum systems?

Didactum Monitoring Systems support the integration of IP cameras. The camera is connected via the network and configured in the monitoring system's web interface. This allows you to view live images and automatically record snapshots or video sequences in case of alarms. A list of compatible cameras and a quick setup guide can be found in our shop.

6. What are CAN sensors and how are they connected?

CAN sensors use the robust CAN bus standard and enable the transmission of measured values over longer distances (up to 225 meters). Connection is made via the CAN bus ports on the monitoring system. The sensors are automatically detected and can be individually configured in the web interface. For cabling, we recommend using shielded twisted pair cables.

7. How are the sensors configured?

After connection, the system automatically detects the sensors. In the web interface, you can assign individual names to each sensor, define threshold values, and set up alert rules. You can also assign them to specific events, such as email notifications or SNMP traps. Detailed quick guides for configuration can be found in the download section.

8. What is NMS software and how can I integrate Didactum systems?

NMS stands for "Network Management System". Didactum Monitoring Systems support standard protocols such as SNMP, Modbus TCP, and MQTT, making it easy to integrate them into common NMS software like PRTG, Nagios, Zabbix, or OpenNMS. In the web interface, you will find the necessary settings for network communication, SNMP community strings, and OID lists.

9. Are there quick guides for the most important functions?

Yes, for all Didactum Monitoring Systems and sensors we offer clear quick guides. These explain step by step the installation, connection, and configuration of devices and sensors. The quick guides are available as PDF downloads in our shop.

10. Where can I find further support?

In our support section you will find comprehensive manuals, video tutorials, and firmware updates. For individual questions, our technical support team is happy to assist you.