Akuvox AV-R20K Video Door Intercom
€262.50
The compact video door intercom with keypad for outdoor use
The Akuvox AV-R20K is a space-saving SIP video door intercom with a robust aluminium front panel and an illuminated keypad, designed by the manufacturer for certified outdoor use. It is typically used where, in addition to video and card, PIN code entry is also desired for access release – for example in multi-family homes or office buildings. The device combines a 2-megapixel camera with automatic light adaptation and infrared LEDs for night vision with an integrated card reader for 13.56 MHz and 125 kHz cards as well as a weatherproof IP65 housing made of die-cast aluminium.
Flexible mounting: The AV-R20K can be installed either flush-mounted (recessed into the wall) or surface-mounted and is offered by the manufacturer in both mounting variants with a silver aluminium front. Matching rain covers for flush and surface mounting are available separately as accessories. Connection is wired via Ethernet (RJ45, 10/100 Mbps) with Power over Ethernet according to 802.3af.
Door opening is possible via a connected video station, by card or PIN code on the keypad, or conveniently via the Akuvox SmartPlus app on the smartphone.
Video, audio and access in one device
The AV-R20K combines all the essential functions of a professional door intercom in a compact, robust housing with a Linux operating system.
Camera with automatic light adaptation
2-megapixel camera with infrared additional lighting for a clear image even at night.
Two-way audio with echo cancellation
Clear conversations thanks to echo cancellation, voice activity detection and comfort noise generator.
Illuminated keypad
Physical keypad with additional keys for direct PIN code entry on the device.
Ethernet & PoE
Connection by cable via RJ45 (10/100 Mbps) with Power over Ethernet according to 802.3af.
Card reader 13.56 MHz & 125 kHz
Integrated reader for modern and older card technologies in one device.
SmartPlus app
Call answering, live image and door opening from anywhere via smartphone.
How the AV-R20K is built
The housing of the AV-R20K is kept slim and palm-sized so that the device can also be accommodated in narrow wall niches without having to forgo a physical keypad for access control.
Aluminium front panel
The front consists of robust die-cast aluminium instead of plastic and is designed for certified continuous outdoor use.
Camera section with night vision
Camera optics with a field of view of 110° horizontal and 58° vertical, supplemented by infrared LEDs, a light sensor with automatic white balance and a motion sensor for detecting activity in front of the door.
Keypad with card reader
An illuminated numeric keypad with additional function keys is located directly above the integrated card reader for 13.56 MHz and 125 kHz RFID technologies. The door can thus be opened either by PIN code or by card.
Microphone and speaker
Discreetly built-in microphone and speaker handle the voice connection with echo cancellation and noise filtering.
Connections on the rear
On the rear are the Ethernet connection with PoE, two relay outputs, two inputs as well as a selectable Wiegand port (input/output) and an RS485 interface for connecting external access components.
Mounting type and tamper protection
The housing can be mounted either flush (Flush Mount) or surface-mounted (Surface Mount) and is equipped with a tamper alarm against forced dismantling.
Flexible ways to open the door
Depending on the application, the AV-R20K can be used in different ways for access release – the manufacturer refers to this as multi-way unlock.
- Release via a connected Akuvox video station in the building
- Entry of a personal PIN code directly on the keypad
- Holding a 13.56 MHz or 125 kHz card to the integrated reader
- Remote opening via the Akuvox SmartPlus app, even from away
- Individual control of two separate relays via DTMF tones, e.g. for door and gate
Practical example: A resident comes home without a key or smartphone. Instead of relying on the app, they simply enter their personal PIN code on the illuminated keypad and thereby open the front door directly – while visitors can still be called and let in via the SmartPlus app.
Reliable image even in the dark
The camera of the AV-R20K is permanently active and automatically adapts to lighting conditions.
- Camera permanently in operation, no manual wake-up required
- Infrared LEDs for recordings in complete darkness
- Automatic white balance for natural colour reproduction
- Minimum illumination of 0.1 lux for recordings in very low light
- Two relays can be controlled independently of each other via DTMF tones
- Motion sensor and tamper alarm for additional security
Integration into existing systems
The AV-R20K is designed as an open SIP device and can be used both standalone and in larger access and video environments.
SIP
Direct integration into IP telephone systems and SIP-capable endpoints.
ONVIF
Connection of the camera image to common video management and surveillance systems.
Wiegand & RS485
Connection of external access readers or serial third-party devices via two open interfaces.
ACMS / SDMC
Central management of multiple Akuvox devices via the Akuvox management platforms, ideal for multiple sites or access points.
For voice transmission, the AV-R20K uses SIP versions v1 (RFC2543) and v2 (RFC3261) as well as the audio codecs G.711a, G.711µ and G.722, supplemented by echo cancellation, voice activity detection and a comfort noise generator. On the network side, the device supports, among other things, IPv4, HTTP(S), FTP, DNS, NTP, RTSP, RTP, TCP, UDP, ICMP, DHCP and ARP. The camera delivers video streams in H.264 with resolutions from CIF to 1080p (30 fps) and can also be connected to third-party network video recorders (NVRs) thanks to ONVIF.
Also designed for many users standalone
The AV-R20K can manage access data locally on the device even without central management software – including PIN codes.
Up to 4,000 users
Local user management directly on the device, even without ACMS/SDMC.
Up to 20,000 cards
Sufficient storage capacity even for larger sites with many authorised persons.
Up to 4,000 PIN codes
Individual PIN codes for door opening directly on the keypad, independent of card or app.
Up to 1,000 contacts
Storage capacity for stored phone numbers or contacts for call forwarding.
EM, Mifare & DESFire
Supports EM cards (125 kHz), Mifare cards as well as DESFire cards (EV1/EV2/EV3).
According to the manufacturer, the integrated NFC reader for door opening via smartphone (instead of a card) only works with Android devices. iPhone users open the door conveniently via the Akuvox SmartPlus app, by card or via the keypad instead.
Maintenance and operation from remote
For professional operation and remote maintenance, the AV-R20K includes several administrative functions.
- Auto-provisioning for automated initial setup
- Management via a web-based management portal
- Web-based packet dump for network diagnostics
- Backup and restore of the configuration
- Export of access logs (entry logs)
- Export and import of access tables
- Firmware updates via the web interface
- System logs including door access logs
Robustly built for continuous outdoor use
As a door station, the AV-R20K is exposed to the elements and potential sabotage – the design is accordingly geared toward certified continuous outdoor operation.
- Aluminium front panel for additional mechanical robustness
- IP65 protection rating against dust and water jets
- Integrated tamper alarm in case of forced dismantling
- Motion sensor for additional environmental detection
- Operating temperature from −30 °C to +60 °C for year-round outdoor use
- CE, FCC and further certifications for professional use
Commissioning in a few steps
Setting up the AV-R20K can be completed in a short time even without prior knowledge.
- Determine mounting type: flush (Flush Mount) or surface (Surface Mount)
- Mount the device and connect the Ethernet/PoE cable
- Perform basic setup via the web interface of the door station
- Install the Akuvox SmartPlus app on the smartphone and link the device
- Optional: enrol cards and assign personal PIN codes on the keypad
- Optional: wire relays/inputs for door opener or gate control
- Optional: integrate into an existing SIP telephone system or ONVIF video management software
What is included in the scope of delivery
Please check the scope of delivery upon receipt for completeness and report any missing or damaged parts immediately to your supplier. Additional accessories such as the rain covers for flush or surface mounting are not included and are offered separately.
- Akuvox AV-R20K door station1 piece
- Wall mounting plate1 piece
- Mounting screws & wall plugs1 set
- Terminal blocks for relays/inputs1 set
- Quick start guide1 piece
Why the AV-R20K is suitable
Compact & robust
Palm-sized aluminium housing, designed for certified outdoor use.
Keypad
PIN code entry directly on the device, without card or smartphone.
Night vision
IR LEDs for clear images even in complete darkness.
Flexible mounting
Can be installed either flush or surface-mounted.
Two relays
Independent control of e.g. door and gate.
Open standards
SIP, ONVIF, Wiegand and RS485 for flexible integration.
Practical application examples
- Access point for multi-family homes with many individual PIN codes per apartment
- Video door intercom for office buildings with control of door and gate
- Addition to existing SIP telephone systems as an extra door intercom
- Integration into ONVIF video surveillance for documenting visitors
- Access solution for sites with existing EM or Mifare card systems
- Connection of external access readers or third-party devices via Wiegand/RS485
The Akuvox AV-R20K combines robust construction, night vision and a physical keypad for PIN code entry in a compact, weatherproof door station – a reliable solution for entrances where, in addition to video and card, a keyless access option is also required.
More about the Akuvox AV-R20K
Akuvox Knowledge Base
Guides, configuration aids and further documentation directly from the manufacturer.
Go to Knowledge Base →Frequently asked questions
What is the Akuvox AV-R20K and what is it used for?
The Akuvox AV-R20K is a compact, palm-sized SIP video door intercom with aluminium front panel, illuminated keypad, integrated Full HD camera with infrared night vision and card reader. It is designed for certified outdoor use and is typically used in multi-family and office buildings.
Is the AV-R20K also available with Wi-Fi?
No. The AV-R20K is connected via Ethernet (RJ45, 10/100 Mbps) with Power over Ethernet according to 802.3af. A Wi-Fi variant is not provided for this model.
Can the AV-R20K be flush-mounted?
Yes. The AV-R20K is designed for both flush mounting (Flush Mount) and surface mounting (Surface Mount) and is offered by the manufacturer in both variants with a silver aluminium front. Matching rain covers for both mounting types are available as separate accessories.
How can the door be opened?
Door opening is possible via a connected video station, by PIN code or card (13.56 MHz or 125 kHz) on the keypad, or via the Akuvox SmartPlus app on the smartphone – even from away.
Does door opening via smartphone NFC work with every phone?
According to the manufacturer, door opening via the integrated reader with the smartphone (instead of a card) is only possible with Android devices. iPhone users open the door via the Akuvox SmartPlus app, by card or via the PIN code on the keypad instead.
How many users, cards and PIN codes can the AV-R20K manage?
The AV-R20K can manage up to 4,000 users, up to 20,000 cards, up to 4,000 PIN codes and up to 1,000 contacts locally. EM cards (125 kHz), Mifare as well as DESFire cards (EV1/EV2/EV3) are supported. For managing multiple devices at multiple sites, the use of ACMS or SDMC is additionally recommended.
Is mounting equipment included in the scope of delivery?
The scope of delivery of the AV-R20K includes the door station itself, a wall mounting plate, mounting screws and wall plugs, terminal blocks and a quick start guide. The rain covers for flush or surface mounting are separate products and are ordered separately if needed.
Can the AV-R20K be integrated into existing systems?
Yes. Via SIP, the AV-R20K can be integrated into existing IP telephone systems, via ONVIF into video management software, and via Wiegand or RS485 external access components or third-party devices can be connected. For central management of multiple devices, Akuvox additionally offers the ACMS and SDMC platforms.
Questions about the AV-R20K?
Our support team in Germany advises you free of charge on selection, installation and setup.
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Download "A20K Series Quick Guide"
(24.43 MB)
Quick Guide Akuvox A20K-Series
YouTube
Akuvox AV-R20K
General Data
- Doorbell button: 1
- Numeric keypad: integrated keypad (PIN entry)
- Microphone: -40 dB
- Speaker: 4Ω / 3W
- Door opening: via video station (optional), card reader (13.56 MHz RFID), PIN code, mobile app
- Protection rating: IP65
- Certifications: CE, FCC, RCM, NDAA compliant
Video
- Image sensor: 1/2.8" CMOS
- Light sensitivity: 0.1 Lux
- Maximum resolution: 1080 × 1920 @ 25 fps
- Selectable resolutions: 1080p, 720p, 4CIF, VGA, CIF
- Video codec: H.264
- Light support: IR LED
- Light sensor: yes
- Viewing angle: 110° (H) / 58° (V)
- Image functions: automatic white balance
Audio
- Audio codecs: G.711a, G.711μ, G.722
- DTMF: In-band, Out-of-band (RFC2833), SIP Info
- Anti-echo function: yes
- Voice activation detection: yes
- Comfort noise generator: yes
Network
- Protocols: IPv4, HTTP, HTTPS, FTP, DNS, NTP, RTSP, RTP, TCP, UDP, ICMP, DHCP, ARP
- SIP: v1 (RFC2543), v2 (RFC3261)
- ONVIF: yes
Connections
- Network: 1 × RJ45 (10/100 Mbps)
- Alarm: 2 × inputs, 2 × relay outputs
- Storage: no card slot
- Interfaces: Wiegand, RS485
- Power supply: 12V DC / PoE
Environmental Conditions
- Operating temperature: -30 °C to +60 °C
- Storage: -40 °C to +70 °C
- Humidity: 10 – 90 % (non-condensing)
Dimensions
- 84.5 × 185 × 24 mm (W × H × D)
Suitable mounting brackets
Door lock security module
ID tags / cards
Video stations
IP phone
Expansion modules
Manufacturer Information:
AKUVOX (XIAMEN) NETWORKS CO., LTD.
10/F, No.56 Guanri Road
Software Park II
Xiamen 361009
China
Tel: +86-592-2133061
Email: sales@akuvox.com
Responsible person:
Didactum® Security GmbH
Im Mühlenfeld 4
48163 Münster
Deutschland
Fon:
(+49) 2501 92 90 160 oder (+49) 171 33 11 577
Email: info@didactum-security.de
