Skip to main content Skip to search Skip to main navigation

Akuvox AV-E16C Video Door Intercom

The video door intercom with face recognition and touchscreen for access control

dual

The Akuvox AV-E16C is a commercially deployable video door intercom that combines intercom functionality and access control in one device. Via a 5-inch touchscreen and a current deep learning algorithm, it recognises faces reliably and uses two cameras for liveness detection, which prevents photos or videos from being used to deceive the system. This makes the AV-E16C suitable both for residential complexes and for commercial properties that require a flexible, multi-level access solution.

Multiple ways to gain access: In addition to face recognition, the door can be opened via an EM or Mifare card, a PIN code directly on the touchscreen, Bluetooth (BLE 5.0) or a QR code. The AV-E16C is fundamentally surface-mounted; a flush-mount box as well as a surface-mount wall bracket and a rain cover are available as separate accessories. Connection is via Ethernet (RJ45, 10/100 Mbps) with Power over Ethernet according to 802.3af, or alternatively via a 12 V DC connection if PoE is not available.

In addition, the AV-E16C has an anti-epidemic function with mask detection; body temperature measurement is only available on the variants E16C(MD01) and E16C(MD02).

Video, audio and access in one device

The AV-E16C combines intercom functionality and access control in a compact housing with a Linux operating system and 5-inch touchscreen.

🙂

AI face recognition

Deep learning-based face recognition with two cameras for liveness detection.

🖥️

5-inch touchscreen

IPS display with 720×1280 pixels for operation, PIN entry and video display.

🎙️

Two-way audio with echo cancel

Clear conversations thanks to echo cancellation over IP networks.

😷

Mask detection

Anti-epidemic function to detect whether a person is wearing a face mask.

📶

Bluetooth BLE 5.0

Door opening via Bluetooth signal from the smartphone.

🔳

QR code scanning

Access release by scanning a QR code directly on the device.

How the AV-E16C is built

The housing of the AV-E16C consists of a robust plastic housing (PC) and is built around a large touchscreen as well as two cameras for face recognition.

1

Black plastic housing

Unlike the aluminium door stations of the R and X series, the AV-E16C uses a robust PC plastic housing in black, designed for commercial outdoor use.

2

Dual camera for face recognition

A 2-megapixel main camera with WDR exposure and a second 2-megapixel secondary camera with automatic light adaptation capture the face from two perspectives, enabling liveness detection against photo or video spoofing attempts. A field of view of 36° horizontal and 62° vertical as well as an infrared LED and a light sensor complement the camera section.

3

5-inch touchscreen

The central IPS touchscreen with 720×1280 pixels is used for operation, entering PIN codes, scanning QR codes and displays the live image during a call.

4

Card reader

Below the display is the integrated card reader for 13.56 MHz EM and Mifare cards.

5

Connections on the rear

On the rear are the Ethernet connection with PoE (alternatively a 12 V DC connection), one relay output, one input as well as a selectable Wiegand port (input/output) and an RS485 interface for connecting external access components.

6

Mounting type and tamper protection

The AV-E16C is fundamentally surface-mounted and is equipped with a tamper alarm against forced dismantling. For flush mounting, a matching mounting box is optionally available as an accessory.

Flexible ways to open the door

Depending on the application, the AV-E16C can be used in different ways for access release – the manufacturer refers to this as multi-way access.

  • Access via AI face recognition directly on the touchscreen
  • Holding an EM or Mifare card to the integrated reader
  • Entering a personal PIN code on the touchscreen
  • Door opening via Bluetooth (BLE 5.0) from the smartphone
  • Scanning a QR code directly on the device
  • Remote opening via the Akuvox SmartPlus app, even from away
💡

Practical example: An employee arrives at the office in the morning without an ID card. Instead of having to wait at the door, they simply step in front of the AV-E16C: face recognition identifies them in under 200 milliseconds and opens the door automatically – while visitors can still be received by doorbell call and video.

Reliable recognition in any lighting situation

The cameras of the AV-E16C are permanently active and designed for reliable face recognition even under changing lighting conditions.

  • Camera permanently in operation, no manual wake-up required
  • Infrared LED as well as an additional white-light LED for recordings in the dark
  • WDR exposure on the main camera for backlit situations
  • Two cameras for liveness detection against photo or video spoofing
  • Face recognition speed under 200 ms at a recognition accuracy of 99.7 %
  • Tamper alarm for additional security

Integration into existing systems

The AV-E16C is designed as an open SIP device and can be used both standalone and in larger access and video environments.

SIP

Direct integration into IP telephone systems and SIP-capable endpoints.

ONVIF

Connection of the camera image to common video management and surveillance systems.

Wiegand & RS485

Connection of external access readers or serial third-party devices via two open interfaces.

ACMS / SDMC

Central management of multiple Akuvox devices via the Akuvox management platforms, ideal for multiple sites or access points.

On the network side, the AV-E16C supports, among other things, IPv4, HTTP(S), FTP, DNS, NTP, RTSP, RTP, TCP, UDP, ICMP, DHCP and ARP and can also be connected to third-party network video recorders (NVRs) thanks to ONVIF. For the voice connection, two-way audio transmission over IP networks with echo cancel function is used.

Also designed for many users and faces standalone

The AV-E16C can manage access data locally on the device even without central management software – including stored face templates.

Up to 20,000 users

Local user management directly on the device, even without ACMS/SDMC.

Up to 20,000 cards

Sufficient storage capacity even for larger sites with many authorised persons.

Up to 20,000 PIN codes

Individual PIN codes for door opening directly on the touchscreen.

Up to 20,000 face templates

Extensive local storage for AI-supported face recognition.

Up to 1,000 contacts

Storage capacity for stored phone numbers or contacts for call forwarding.

Up to 50,000 event logs

Extensive local event log for the traceability of access events.

ℹ️

According to the manufacturer, the integrated NFC reader for door opening via smartphone (instead of a card) only works with Android devices. iPhone users open the door via face recognition, PIN code, QR code, Bluetooth or card instead.

Maintenance and operation from remote

For professional operation and remote maintenance, the AV-E16C includes several administrative functions.

  • Auto-provisioning for automated initial setup
  • Management via a web-based management portal
  • Web-based packet dump for network diagnostics
  • Backup and restore of the configuration
  • Export of access logs (entry logs)
  • Export and import of access tables
  • Firmware updates via the web interface
  • System logs including door access logs

Robustly built for commercial outdoor use

As an access terminal, the AV-E16C is exposed to the elements and potential sabotage – the design is accordingly geared toward continuous operation.

  • Robust plastic housing for continuous outdoor use
  • IP65 protection rating against dust and water jets
  • Integrated tamper alarm in case of forced dismantling
  • Liveness detection against photo or video spoofing attempts
  • Operating temperature from −20 °C to +55 °C
  • Alternative power supply via 12 V DC connection if PoE is not available

Commissioning in a few steps

Setting up the AV-E16C can be completed in a short time even without prior knowledge.

  1. Determine mounting type: use surface mounting or optional flush-mount box
  2. Mount the device and connect the Ethernet/PoE cable or 12 V DC supply
  3. Perform basic setup via the web interface of the door station
  4. Enrol faces, cards and PIN codes via the touchscreen or the web interface
  5. Install the Akuvox SmartPlus app on the smartphone and link the device
  6. Optional: set up QR code or Bluetooth access
  7. Optional: integrate into an existing SIP telephone system or ONVIF video management software

What is included in the scope of delivery

Please check the scope of delivery upon receipt for completeness and report any missing or damaged parts immediately to your supplier. Additional accessories such as the flush-mount box, the surface-mount wall bracket or the rain cover are not included and are offered separately.

  • Akuvox AV-E16C door station1 piece
  • Wall mounting plate1 piece
  • Mounting screws & wall plugs1 set
  • Terminal blocks for relays/inputs1 set
  • Quick start guide1 piece

Why the AV-E16C is suitable

Face recognition

AI-supported with liveness detection via two cameras.

Touchscreen

5-inch display for operation, PIN entry and live image.

Six access methods

Face, card, PIN, Bluetooth, QR code or app.

Anti-epidemic function

Mask detection, optional body temperature measurement.

Large capacity

Up to 20,000 users, cards, PIN codes and face templates.

Open standards

SIP, ONVIF, Wiegand and RS485 for flexible integration.

Practical application examples

  • Access control for office buildings and commercial properties with many employees
  • Video door intercom for residential complexes with flexible access requirements
  • Sites with elevated hygiene requirements thanks to mask detection
  • Addition to existing SIP telephone systems as an extra door intercom
  • Integration into ONVIF video surveillance for documenting visitors
  • Access solution for sites with existing EM or Mifare card systems

The Akuvox AV-E16C combines video intercom functionality, AI face recognition and several flexible access methods in a compact touchscreen door station – a well-thought-out solution for properties where access control and convenience matter equally.

More about the Akuvox AV-E16C

Akuvox Knowledge Base

Guides, configuration aids and further documentation directly from the manufacturer.

Go to Knowledge Base →

Frequently asked questions

What is the Akuvox AV-E16C and what is it used for?

The Akuvox AV-E16C is a commercially deployable video door intercom with a 5-inch touchscreen and AI-supported face recognition. It combines intercom functionality and access control in one device and is suitable for residential and commercial properties that require flexible access methods.

Is the AV-E16C also available with Wi-Fi?

No. The AV-E16C is connected via Ethernet (RJ45, 10/100 Mbps) with Power over Ethernet according to 802.3af. If PoE is not available, the device can alternatively be operated via a 12 V DC connection. A Wi-Fi variant is not provided.

Can the AV-E16C be flush-mounted?

The AV-E16C is fundamentally surface-mounted. For flush mounting, Akuvox offers a matching mounting box as a separate accessory, as well as a surface-mount wall bracket and a rain cover.

How can the door be opened?

Door opening is possible via the integrated face recognition, by EM or Mifare card, by PIN code on the touchscreen, via Bluetooth (BLE 5.0), by QR code scan or via the Akuvox SmartPlus app on the smartphone.

How reliable is the face recognition?

According to the manufacturer, the AV-E16C recognises a face in under 200 milliseconds at a recognition accuracy of 99.7 %. Two cameras additionally provide liveness detection that makes spoofing attempts using photos or videos more difficult.

What does the anti-epidemic function mean?

The AV-E16C detects whether a person is wearing a face mask (mask detection). Additional body temperature measurement is, according to the manufacturer, only available on the variants E16C(MD01) and E16C(MD02).

Does door opening via smartphone NFC work with every phone?

According to the manufacturer, door opening via the integrated reader with the smartphone (instead of a card) is only possible with Android devices. iPhone users open the door via face recognition, PIN code, QR code, Bluetooth, card or the SmartPlus app instead.

How many users, cards and face templates can the AV-E16C manage?

The AV-E16C can manage up to 20,000 users, 20,000 cards, 20,000 PIN codes and 20,000 face templates locally, as well as up to 1,000 contacts and 50,000 entries in the event log. For managing multiple devices at multiple sites, the use of ACMS or SDMC is additionally recommended.

Can the AV-E16C be integrated into existing systems?

Yes. Via SIP, the AV-E16C can be integrated into existing IP telephone systems, via ONVIF into video management software, and via Wiegand or RS485 external access components or third-party devices can be connected. For central management of multiple devices, Akuvox additionally offers the ACMS and SDMC platforms.

Questions about the AV-E16C?

Our support team in Germany advises you free of charge on selection, installation and setup.

Available downloads
Datasheets
Datasheet 1

Oops! Your browser doesn't support PDFs!

Datasheet 1 (300.10 KB)

Akuvox AV-E16C

General Data

  • Operation: Touchscreen
  • Display: 5" IPS LCD (1280 × 720)
  • Microphone: yes
  • Speaker: yes
  • Door opening: via video station (optional), card reader (13.56 MHz RFID), mobile app, Bluetooth, QR code, PIN entry, face recognition
  • Face recognition: 0.2 seconds / 99.7% accuracy
  • Tamper protection: anti-spoofing (photo/video protection), tamper alarm
  • Mask detection: yes
  • Storage: 20,000 faces, 20,000 cards, 50,000 events
  • Protection rating: IP65
  • Certifications: CE, FCC, RCM, NDAA compliant

Video

  • Image sensor: 1/2.7" CMOS
  • Maximum resolution: 1080 × 1920 @ 30 fps
  • Selectable resolutions: 1080p, 720p, 4CIF, VGA, CIF
  • Video codec: H.264
  • Light support: white light
  • Light sensor: yes
  • Viewing angle: 62° (H) / 36° (V)
  • Image features: WDR

Audio

  • Audio codecs: G.711a, G.711μ, G.722
  • DTMF: in-band, out-of-band (RFC2833), SIP info
  • Anti-echo function: yes
  • Voice activation detection: yes
  • Comfort noise generator: yes

Network

  • Protocols: IPv4, HTTP, HTTPS, FTP, DNS, NTP, RTSP, RTP, TCP, UDP, ICMP, DHCP, ARP
  • SIP: yes
  • ONVIF: yes
  • Wi-Fi: no

Interfaces

  • Network: 1 × RJ45 (10/100 Mbps)
  • Alarm: 1 × input, 1 × relay output
  • Interfaces: Wiegand, RS485
  • Power supply: 12V DC / PoE

Environmental Conditions

  • Operating temperature: -20 °C to +55 °C
  • Storage temperature: -30 °C to +60 °C
  • Humidity: 10 – 90% (non-condensing)

Dimensions

  • 88 × 192 × 23.8 mm (W × H × D)
Skip product gallery

Suitable mounting brackets

AV-E16 IN-WALL M-BOX Flush-Mount Housing E16
AV-E16 IN-WALL M-BOX Flush-Mount Housing E16
AV-E16 IN-WALL M-BOX Flush-Mount Housing for Akuvox E16 door intercom stations, in-wall flush-mount box made of steel for professional wall mounting.
Product number: 5119000143

Regular price: €39.00
AV-E16 In-Wall Rain Cover
AV-E16 In-Wall Rain Cover
AV-E16 In-Wall Rain Cover: Weatherproof roof for Akuvox E16 flush-mount housings, galvanized rain cover for wall mounting in outdoor areas.
Product number: 5119000142

Regular price: €49.50
AV-E16 On-Wall Rain Cover
AV-E16 On-Wall Rain Cover
AV-E16 On-Wall Rain Cover Weatherproof Roof for Akuvox E16 Surface Mounting, Galvanized Rainproof Roof for Wall Mounting in Outdoor Areas.
Product number: 5119000141

Regular price: €49.50
Skip product gallery

Door lock security module

Akuvox AV-SR01 I-O Module
Akuvox AV-SR01 I-O Module
The Akuvox AV-SR01 is a compact security single-door I-O module for secure door control.
Product number: 5109000100

Regular price: €76.00
Skip product gallery

ID tags / cards

GV-MA135 13.56 MHz Access Card
GV-MA135 13.56 MHz Access Card
GV-MA135 GeoVision 13.56 MHz ID card for access and parking control systems with GeoFinger readers and AS controllers.
Product number: 3013010001

Regular price: €4.65
GV-MK135 GeoVision 13.56 MHz Access Tag
GV-MK135 GeoVision 13.56 MHz Access Tag
GV-MK135 GeoVision 13.56 MHz Access Tag/Keyfob for convenient access and parking control with GeoVision readers.
Product number: 3013015001

Regular price: €4.65
Skip product gallery

Video stations

Akuvox AV-C313S Video Station
Akuvox AV-C313S Video Station
Color Options: White
The Akuvox AV-C313S is a video station with a 7-inch touchscreen SIP indoor unit for up to 8 intercom stations and surveillance cameras.
Product number: 5132010110

Regular price: €95.00
Akuvox AV-S562W GRAY Video Station
Akuvox AV-S562W GRAY Video Station
The Akuvox AV-S562W GRAY is a Wi-Fi video station with a 7-inch touchscreen SIP indoor unit for intercoms and surveillance cameras.
Product number: 5132010130

Regular price: €171.00
Akuvox AV-C316S SILVER Video Station
Akuvox AV-C316S SILVER Video Station
The Akuvox AV-C316S SILVER is an Android video station with a 7-inch touchscreen for up to 8 intercom stations and smart home integration.
Product number: 5132010126

Regular price: €198.00
Akuvox AV-S563W GRAY Video Station
Akuvox AV-S563W GRAY Video Station
The Akuvox AV-S563W GRAY is an Android video station with an 8-inch touchscreen, Wi-Fi, Bluetooth, and voice distortion.
Product number: 5132010140

Regular price: €199.50
Akuvox AV-IT88S GRAY Video Station
Akuvox AV-IT88S GRAY Video Station
The Akuvox AV-IT88S GRAY is an Android video station with a 10-inch touchscreen, Wi-Fi, and voice distortion.
Product number: 5132010160

Regular price: €361.00
Akuvox AV-S567W GRAY Video Station
Akuvox AV-S567W GRAY Video Station
The Akuvox AV-S563W GRAY is an Android video station with an 8-inch touchscreen, Wi-Fi, Bluetooth, and voice distortion.
Product number: 5132010150

Regular price: €370.50
Akuvox AV-C319A Video Station
Akuvox AV-C319A Video Station
The Akuvox AV-C319A is an Android video station with a 10-inch touchscreen, Wi-Fi, Bluetooth, and voice control.
Product number: 5132010180

Regular price: €449.00
Akuvox AV-X937 Video Station
Akuvox AV-X937 Video Station
The Akuvox AV-X937 is the intelligent video station with a 15.6-inch Full HD touchscreen, Android 14, and voice assistant.
Product number: 5132010170

Regular price: €829.00
Skip product gallery

IP phone

Akuvox AV-S560 IP Intercom
Akuvox AV-S560 IP Intercom
The Akuvox AV-S560 is a compact IP intercom with SIP support and a door opener button.
Product number: 5151010100

Regular price: €75.00

Manufacturer Information:

AKUVOX (XIAMEN) NETWORKS CO., LTD.

10/F, No.56 Guanri Road
Software Park II

Xiamen 361009
China

Tel: +86-592-2133061

Email: sales@akuvox.com

Responsible person:

Didactum® Security GmbH

Im Mühlenfeld 4

48163 Münster
Deutschland

Fon: (+49) 2501 92 90 160 oder (+49) 171 33 11 577

Email: info@didactum-security.de

Questions?

You have questions about Akuvox products?

You would like a quote?

Contact us